Customer service fucktards du jour
The people at Focal photo labs, who sent me a note that the cashj i sent was insufficient to cover the cost of developing.
When I’d sent credit card information.
Fucktards.
The people at Max Madsen Ford whose website still says their service department is open till nine.
And it now closes at five thirty.
And I arrived at five thirty seven
So I was unable to get the bolts I need for the Explorer.
Fucktards.
That is all. Discuss amongst yourself.
I like to refer to these types as lazy assholes who don’t understand the value of a customer, and not long for the business world.
Remember back when you went to a gas station and a guy came out and asked “Regular or premium”? Mom never had to get out of the car, but dad always did, to watch the guy. You get the sense now that many “service” people feel like the customer is a pain in the ass for showing up and forcing them to lift a finger, like they’ve got enough to do without you showing up and hassling them. Something to do with the fact that every shit job now has to have a professional sounding title. Sanitation Engineers, or Waste Management Specialists. Everyone’s got to sound like a big shot, and no one wants to have to break a sweat.
Og,
I’m a service professional and I’d like to shoot them myself!
I love the Tom Peters line, “God forbid we should be there when the customers are!”
M
*Cue jingle* “He’s bad, he’s mad, Max Madsen.”
As in really effing awful, apparently.
How about the parking lot in downtown Tampa, where they don’t take plastic–cash or check only. I turned out to have not enough in my wallet. I was told to back up to the 3rd floor, “where there’s an atm.” oh, and to hurry up and get out of the way before another car came along. *rolls eyes* So drove back up to the 3rd floor, parked, and found someone who told me the ATM was across a skybridge, in the lobby of a small store in the hotel.
That’s customer service for you. Next time I’ll park on one of those small ground-level lots and save $3 and aggravation. I doubt anyone’d try to steal or break into my mid-90s Ford Escort POS when there’re much nicer looking cars.
Nice. I wonder how the hell they came up with insufficient funds with credit card info.