I would love to be able to open
An online savings account. I have no applied for five, and each one arrives at that magic moment and then says hey! Now, we need you to call this number and verify (Whatever).
Look: I dislike people, OK? I dislike talking on the phone because I have to do so all blasted day and when I’m at home I try to avoid answering the phone altogether. Do you think I tried to open an online account because I am anxious to be charmed by your personality? I did not. I tried to open an online account because anytime I do not have to deal with a human being in retail I prefer to do so. If I can go to a cashierless checkout line, I always do. If I can go anywhere that allows me to avoid human contact, I do. People are assholes, in case you haven’t noticed, and my patience for them is wearing thin. I do what I can to retain some semblance of sociability, but the fact of the matter is, I would rather deal with people at arms length, or online, than talk to them on the phone. The list of people I want to see and talk to and hear from in person is a very small and elite one, and bank fucktard and it’s minions are NOT ON IT. Just leave me alone.

My brother from another mother!
Dude, it is less about them wanting to talk with and more about them guaranteeing they have a live human on the other end. It is also the point they try to up sell you into one of there other services.
FWIW you usually talk to a computer anyway.
I to do not like the phone as I am getting harder of hearing and it just sounds like waaa waaa waaa to me.
Good news. If it’s anything like credit card startups, you won’t be talking to a person. You’ll be listening to a machine. For about ten seconds.
M
John: See, dammit, this is what I’m talking about. I would gladly sit and yap with you for hours, you’re a good conversationalist and not an idiot. Why do I want to talk to a frigging bank?
Paul: Lots of people I know talk on the phone and do not pass the criteria for “live”
Mark: if I could be assured of that I would be in.