ok mr customer.
I know you like to talk. I do too. But please, don’t distract me from my job. Save the talking till I’m done. That way I don’t have to go back and redo something I should have been doing while you were distracting me. Mmmmkay?
Wednesday 21 May 2014
Wish I could find the price schedule for service calls that I used to have…standard rate, customer watches rate, customer offers advice rate, customer helps rate…
Yeah, it’s even worse when you’re in retail. “What are you doing now? I tried that. Oh, it’s working now? I tried that! Why didn’t that work when I tried it?”
What you can’t say, however much you may wish you could: BECAUSE YOU ARE A SCREECHING MORON, YOU ASSHAT.
I had a job for a couple years after retiring from the Navy. Copier repair for a company that covers a good portion of Northern Indiana. When I was let go from said company part of the blame was that I was not very polite and ignored customers. I have a severe hearing loss and communicated this with my customers but since I sometimes didn’t answer while my head was stuck in their machine I was impolite. Not that I am bitter. I went to college on the VA’s dime and got my degree but it stung just a bit.