Friday, March 6th, 2015
Daily Archive
Daily Archive
I walk into the customer today, and the equipment i’m training on is:
1: A piece of equipment I have never even seen, nor do I know such a thing exists.
2: Using software I have only heard rumors of
3: Being operated by a guy who has been to the factory to be trained on it.
4: And I’m supposed to train HIM.
In the end, though, I was able to think on my feet, find the information he wanted very quickly, and show him a few MASSIVE shortcuts that allowed him to shorten his setup-to-part time from a week to about 90 minutes. I also turned him onto some products I use (That are open source and free) that will make his life dramatically easier. He returned the most favorable contact survey I have ever gotten.
Thanks, Obamacare! Some Gummint agency will certainly run more smoothly now that they know how often i palpate my nuts. Frankly, i had to give this answer because “on the fives” was not one of the possibles.
Im always amazed that im the guy doing the training. I always hope i know what im doing.